OUR MISSION & VALUES
Our Mission is to make lives better through excellence in veterinary care while truly caring for the best interests of our patients, customers and colleagues.
We are guided daily by the following values:
CARE
We endeavour to provide best practice veterinary & customer care at all times while continuing to learn and develop within our area.
COMPASSION
We empathise with all our patients, clients and colleagues while treating them with respect and dignity in a compassionate manner.
UNDERSTAND
We understand the importance of pets and people in our lives and respect the individuality of our patients, clients and colleagues alike.
TRUST
We are entrusted and take responsibility for making the right decisions at all times guided by the best interests of our patients, clients and colleagues.
We promise to:
Understand how important your pet is to you and your family.
Always treat your pet the same way we would if they were our own pet.
Provide you with clear & honest communication, at all times, about your pets health.
Be open and transparent about the decisions we make and the reasons behind those decisions.
Offer you the most cost effective plan for your pets health according to your budget.
As a family practice, we have been providing veterinary care for four decades, but we are
constantly progressing and keeping up to date with new techniques and treatments.
We are very proud of our veterinary team, most of whom have been working with us for many years. Everyone of us understands and appreciates the love that you have for your pets.
We are very honored to be trusted by you to provide your pet with the best possible veterinary advice and care.
We look forward to meeting you soon.
